IMPORTANT PEAK SEASON DELIVERY INFORMATION

AUSTRALIA OUT OF LOCK DOWN

We would like to take this opportunity to thank all our valued clients for their continued support during the lock down period across NSW and VIC. We are very pleased to see many businesses opening their doors again and helping to restart the Australian Economy.

MRL Global prides itself on providing Superior Quality and Superior Service and we have worked day and night to continue delivering our promise to every one of our clients. As part of our motto of Superior Quality and Superior Service, it is important that we communicate with our clients openly and honestly about the current transport climate in Australia.

Businesses Re-Opening

Businesses are now re-stocking their warehouses, shops and offices as many businesses are reopening and returning to pre-lock down operating levels. With many businesses re-stocking simultaneously, this has created a huge demand for freight deliveries across Australia beyond the capacity of the industry.

Huge Volume of Containers Arriving from Overseas into Australia

In communication with many clients, it has become very apparent that there will be a major surge in container arrivals from Overseas into Australia to stock up warehouses, shops and offices who have been closed for many months. We expect this major increase in container arrivals will have a domino effect into the domestic freight transportation causing a major spike in demand in freight delivery.

Due to the above it has caused the roll-on effect with Truck Shortages and Drivers shortages across the nation.

WHAT DOES THIS MEAN FOR OUR VALUED CLIENTS?

Pickup

If you have larger than normal volume of freight, please book online and contact us to confirm booking. We recommend booking as early as possible.

Delivery

Additional Service Additional Transit Time
Tail Gate, Hand Unload, Regional Freight Delivery up to 2 additional days
Metro Delivery up to 1 to 2 additional days
Timeslot Deliveries:
E.G: Freight sent from SYD to MEL on Monday, the timeslot delivery is best to be set for Wednesday or Thursday.
up to 2 additional days

Timeslots to be between: 9am – 1pm.

Residential Delivery

If you have residential delivery requirements, contact [email protected] for assistance.

 

COR (Chain of Responsibility) SAFETY GUIDE: As per the COR regulations the Sender, Receiver and the Transport Provider must ensure they practice within the COR Safety regulations to ensure freight is transported safely.

We are working proactively to ensure we minimise any delays in freight movements and we assure all our clients that we will move all freight in a timely manner.

Should you have any queries, please do not hesitate to speak with our friendly customer service team on 1300 164 797 or via email to: [email protected].

We thank you for your understanding and cooperation.