Planned System Outage for Maintenance


MRL Global will be performing system maintenance on Saturday 25th March 2023 from 5pm to 10pm AEDT.

During this time, there will be no access to the following services:

  • No access to Customer Portal
  • No access for APIs / integrations with 3rd party platforms

We kindly as you to factor in this brief period of maintenance into your workflows. During this time, there will be no access to the customer portal, and users will not be able to perform any function on the portal including:

  • Booking jobs
  • Viewing accounts
  • Looking up PODs
  • Performing track and trace


Planned Outage Summary

Date: Saturday 25th March 2023

Time: 5pm – 10pm AEDT

Reason: Maintenance

Systems affected: Customer portal, API access (including access via 3rd party platforms)


Should you require any assistance or have any queries, please contact us:

Sampson Express Customer Service: [email protected] or 1300 164 797

MRL Logistics & 3PL Customer Service: [email protected] or 1300 796 826


Thank you for your understanding and apologies in advance for any inconvenience.