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FAQ
Fuel Levy
Jan 23, 2023
Re: Update on Fuel Levy
MRL Global has reviewed its fuel rate structure that is more appropriately proportioned the way our customers are charged for the variable fuel component within their rates. Australian transport operators currently pass on increased fuel prices either through applying a fuel surcharge and/or by incorporating fuel cost into their base rates structure. At MRL Global we have applied a fuel surcharge to our transport base rates and charged accordingly as fuel prices have steadily increased to $2.28 cents per litre (exclusive of GST) over the past few years. Effective immediately from Monday 28 November 2022, General Fuel Levy will move from 23.19% to 14.95%, with the difference to be incorporated with the base rates. It is important to note that this has a zero $ impact to the cost of freight, it is simply an adjustment in the overall calculation of the freight charge. Effective immediately from Monday 28 November 2022, Linehaul Fuel Levy will move from 38.66% to 24.92%, with the difference to be incorporated with the base rates. It is important to note that this has a zero $ impact to the cost of freight, It is simply an adjustment in the overall calculation of the freight charge. This Fuel Levy is calculated weekly based on the Australian Fuel cost. We are committed to providing the highest possible quality of service, and we truly appreciate your continued support in our business endeavors. You can view live fuel prices per week on: https://www.aip.com.au/pricing/terminal-gate-prices Linehaul: * The charged fuel levy is the amount noted. MRL Global has absorbed 5% of the marked fuel levy. E.G: Fuel Levy for the week (20 June 2022) is 54.96%, and we will only charge 49.96%.
TERMINAL FUEL PRICE CHART IN 2022
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MRL Global Transport Division Sampson Express Christmas/ New Year Closure Dates
Nov 21, 2022
HORRIFIC ACCIDENT CAUSING RAIL CLOSURE / DISRUPTIONS
Nov 14, 2022
14th November 2022
HORRIFIC ACCIDENT CAUSING RAIL CLOSURE / DISRUPTIONS
DELAYS EXPECTED
Unfortunately, we have to inform you of a major derailment that occurred this morning outside Geelong the impact is currently unknown and is being assessed by the authorities. please note as a result, we are expecting a surge in Road Freight movement, which will cause delays via Rail and Road due to this major incident this morning. https://www.perthnow.com.au/news/horrific-scenes-near-geelong-as-train-derails-from-flooded-tracks-c-8848644Visit www.mrlglobal.com/news for all the latest updates.
- All freight to WA via Rail, no transit time can be provided until further notice.
- All freight to WA via Road allows additional transit time for delivery due to truck availability.
- Any timeslot bookings may require to be rescheduled.
TRACK AND TRACE
Visit our website to track your freight. We request all customers to minimize contacting our Customer Service requesting ETAs and only refer to our website www.mrlglobal.com for track and trace and news updates. If your freight is outside transit time of the additional 5 business days, then email us at [email protected] or call us on 1300 164 797 for further updates. We thank all our Valued Clients for their patience, cooperation, and support during this period as we collect and deliver freight as soon as safely possible. Should you have any further questions, please do not hesitate to email us at [email protected].Read MorePlanned System Outage for Maintenance
Nov 04, 2022
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Planned System Maintenance
MRL Global will be performing system maintenance on Saturday 5th November 2022 from 6pm to 7pm ADST. During this time, there will be no access to the following services:- No access to Customer Portal
- No access for APIs / integrations with 3rd party platforms
- Booking jobs
- Viewing accounts
- Looking up PODs
- Performing track and trace
Road Freight
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Air Freight
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Sea Freight
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Warehousing
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
Yes We provide delivery services to most residential and business locations within Australia.
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